Privacy Policy

1. Information We Collect

When you place an order, we may collect the following personal information:

• Full name
• Shipping address
• Email address
• Phone number
• Order and delivery details

We collect this information solely for order processing, shipping, customer support, and legal obligations.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Ship products
• Communicate regarding your order
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

We do not use your information for email marketing or SMS marketing.

3. Payment Processing

Launch checkout currently uses manual Serbia payment methods:

• Cash on delivery
• Bank transfer

We do not collect or store credit card information on our servers.

Payment-related order details are used to fulfill and support your purchase.

4. Shipping Providers

To deliver your orders, we share necessary shipping information with our delivery provider:

• Serbian Post Express (Pošta Express)

This may include your:

• Name
• Shipping address
• Phone number

5. Shipping Region

Launch checkout is currently limited to Serbia.

• Serbia

Your order information is processed as necessary to fulfill your purchase and provide customer support.

6. Cookies

Our website uses cookies and similar technologies to ensure proper website functionality and security.

7. Data Retention

We retain customer information only as long as necessary to:

• Complete orders
• Provide customer support
• Comply with tax, accounting, and legal obligations

8. Your Privacy Rights

Depending on your location, including the European Union, Serbia, and certain U.S. states, you may have rights regarding your personal data.

These rights may include:

• Requesting access to your data
• Requesting correction of inaccurate information
• Requesting deletion of your personal data
• Requesting information about how your data is used

To exercise these rights, contact us at:

adminjadeli@proton.me

Because we do not use email or SMS marketing, there are no marketing subscription preferences or unsubscribe systems.

9. Children’s Privacy

Our website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access
• Loss
• Misuse
• Disclosure

However, no method of internet transmission or electronic storage is completely secure.

11. Third-Party Services

Our website may use third-party services necessary for ecommerce functionality, including:

• Shipping and courier providers
• Email delivery providers (order confirmations)
• Hosting providers

Because checkout uses cash on delivery and bank transfer, we do not use an online card payment processor. These services may process personal data according to their own privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

13. Contact Information

If you have questions about this Privacy Policy or your personal data, contact: